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About us

The Local Care Group is a CQC registered home care provider based in Nottinghamshire

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Our Team

An established care team focused on helping people feel connected in their rural community

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Our Services

Expert care professionals offering a range of services for adults in their own homes

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Our Mission

BREAKING BARRIERS TO ASSIST THOSE WE SUPPORT TO LEAD THE LIVES THEY WISH TO LEAD

We have our own ‘Peanut Butter Falcon Approach’ to care! We use this name as the message in the film ‘The Peanut Butter Falcon’ shows a passionate, dignified approach to care and shares the same values we hold at The Local Care Group.

We are on a mission to change the way care is often delivered in the UK. To ensure the people who receive care are supported by people who understand they have their own needs, choices, opinions and goals in life.

Core Values

DIGNIFIED CARE

Have a zero tolerance of all forms of abuse
Support people with the same respect you would want for yourself or a member of your family
Treat each person as an individual by offering a personalised service
Enable people to maintain the maximum possible level of independence, choice and control
Listen and support people to express their needs and wants
Respect people’s right to privacy
Ensure people feel able to complain without fear of retribution
Engage with family members and carers as care partners
Assist people to maintain confidence and positive self-esteem
Act to alleviate people’s loneliness and isolation

Our regular carer – is competent and capable in all areas we require. Friendly, cheerful, and happy in her work. The patient is always ready to see her. Our carer’s background support is first class.

Colin

The Local Care Group have been looking after my parents for 18 months. I can not praise the level of care that my parents receive enough. The quality of care and respect shown to my parents has been amazing. The staff are friendly, caring, and compassionate. They are a ray of sunshine every time they call, filling the house with laughter. I thoroughly recommend The Local Care Group.
Thank you to all at The Local Care Group.

Alison

We are very happy and reassured by the standard of care given to my relative. We are also very happy with the company management. It is a huge relief to us all after the significant difficulties we experienced prior to this company. My relative is happy and settled with the excellent professional care he receives.

    Hilary

    I joined The Local Care Group this year and I must say that I am very pleased with the care that I receive from them. They are very professional and go out of their way to accommodate all of my requirements regarding my care. All the carers are great. 

    Jo

    All of my carers, whilst maintaining professionalism, make me feel like I have a good friend coming around to help me. This makes such a difference because life is hard to deal with.
    I literally cannot thank everyone from the company enough, you really don’t know how much you have helped me! 

    Amanda

    Wow, what an amazing journey you have given us. Your girls are amazing and have walked by my side this entire time. I couldn’t have done this without them. The kindness but also the professionalism, I always knew my husband was safe and cared for. I’m going to miss all the girls. They made something that was so difficult into something I will treasure forever. 

    Jane

    The enthusiasm and sparkle shone through with this team, the whole team regularly go the extra mile to support each other and their service users, the staff feel educated and valued in their role, and they are striving to change the way domiciliary care is preserved.
    Highly Commended.

    The Great British Care Awards

    I just wanted to thank the team who looked after my sister. The care you give her is outstanding. I saw that you treated her with dignity, respect, kindness, and compassion.

    At an extremely difficult time, I’m sure she felt supported and reassured by your presence. It’s a cliche, but your team really did go the extra mile and supported not only my sister but her family, too. They liaised with professionals and had her best interests front and foremost. They showed they cared but were never patronising and always made sure my sister’s wishes and feelings were respected and maintained appropriate professional boundaries at all times.

    Thank you again

    Karen

    Why The Local Care Group

    • We don’t just safely recruit, we recruit with fire in our eyes and love in our hearts
      Yes, we are compliant in this area. Yes, we do full enhanced DBS checks. Yes, we have an extensive interview process, and yes we have full inductions. But what we really want you to know is to join our team you have to have umption in your gumption! We recruit people with drive and the right attitude.
    • We create personalised training and well being plans for our staff
      Our training plans vary for each staff member based on their skill level. We ensure the training they receive is right for their role and based on our company values. We treat our staff like family and ensure their well being is priority.
    • We refuse to do care calls less than 1 hour duration
      We do not believe you can visit an individual and deliver safe care in less than this time.
    • We stay small and keep it personal
      We only grow if we are in a position to do so. Our whole management team and owners know and support all the people who use our services, and our aim is to keep it this way.