The Local Care Group is committed to ensure the people in our local community have access to a safe and suitable,
well known, trusted homecare provider.
Customer Journey
On contacting us we will offer our support and advice and guide you in the right direction.
Charlotte or Amy will visit you at home and complete your care assessment in a friendly, casual manner.
If our services are suitable for you, we will help you design your care plan. You can add as much or as little to this as you like, and we will plan the exact wants and needs of the service you would like us to provide.
Chose your start date and get to know our management team. We will ensure you are happy with the service and chosen plan of care before introducing your local carers.
Charlotte or Amy will check in with you every month and do a formal review with you every 3 months, or more often if you like, to ensure you are happy with the service provided and make any necessary changes to your care plan.
Continue to be a valued member of our care family.
